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Can I pay with a credit card or do I need to issue a check?
What does it cost to transfer a domain name (with you, with InterNIC)?
Do you charge additional fees for using the mySQL database?
Is there any additional charge for data transferred per month, or hits?
What is a virtual domain?
What steps do I need to take to set-up a virtual domain at WebAuthorities?
What is the time needed to make space on your server available?
Do you offer dial-up Internet access?
Does WebAuthorities support Macintosh systems?
What web server do your servers run? (Apache, Netscape, or...?)
What are your server types: NT? UNIX? LINUX? Other?
What do Autoresponders do and are they included? How many?
What programs can be used to access e-mail (pine, elm, Netscape mail, etc.)?
Can I access my domain address with or without the "www"?
What is an email alias and is it unlimited?
Do you have a database system? Cold Fusion? mSQL? Other?
Do you have FTP and FTP Anonymous access?
Do you have a limit on the FTP transfer?
Is a shell account included?
Do you use Netscape's SSL technology?
Can I run cron tasks to update pages daily, run scripts or whatever?
How many client sites are put on each web server? Do you move sites to different servers if a given server has a high load? Is this monitored?
Does each virtual server have its own log files? We already have our own custom web stats apps, so what we really need is the raw log files and not just summaries.
Do you provide a CGI-BIN personal directory?
What is CGI access?
Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?
Do you offer backward compatibility browser detection?
Can we set up password protected areas with htaccess?
Can I pay with a credit card or do I need to issue a check?

Either is fine. However if you pay by check you must pay at least quarterly and there is a $1.00 invoice fee.

 

What does it cost to transfer a domain name (with you, with InterNIC)?

There is no fee for transferring your domain to WebAuthorities from us or InterNIC.

 

Do you charge additional fees for using the mySQL database?

No. It is included in the Silver or above virtual domain hosting packages.

 

Is there any additional charge for data transferred per month, or hits?

$5.00 per Gig in 1 Gig Increments.

 

What is a virtual domain?

A Virtual Domain means having your own domain (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address domain name (www.yourname.com) and by your own personal e-mail address domain name (you@yourname.com).

 

What steps do I need to take to set-up a virtual domain at WebAuthorities?

Simply signup with us by filling out a our online order form. We will then assist you in transferring an existing domain or registering for a new domain to be placed on our servers.

 

What is the time needed to make space on your server available?

Space will be made available within 24 hours! Once an account is set-up an activation notice will be sent to you via e-mail including your user-ID, password, and your IP address.

 

Do you offer dial-up Internet access?

No, you will need local Internet access in order to maintain your website and retrieve e-mail addressed to your site.

 

Does WebAuthorities support Macintosh systems?

Sure. You can use the Fetch program to transfer files from your MAC to our system. You can also use Telnet and the POP e-mail programs like Microsoft Outlook Express, Eudora, Claris E-mail and Netscape Mail.

 

What web server do your servers run? (Apache, Netscape, or...?)

Linux Server-> Apache 1.3.xx, PHP 3.0 and 4.0, Red Hat Linux 6.2 NT Server-> IIS 4.0, NT 4.0, PHP 4.0

 

What are your server types: NT? UNIX? LINUX? Other?

We offer both NT and Linux.

 

What do Autoresponders do and are they included? How many?

An autoresponder is similar to an alias, but it also will send an automatic reply back to the sender. The number of autoresponders is determined by the number of e-mail addresses you have. If you need more, let us know and we'll be happy to help out.

 

What programs can be used to access e-mail (pine, elm, Netscape mail, etc.)?

All POP clients can be used--any program which downloads the files from our server onto your computer. You can use mail user agents which run on our servers (such as pine) with a special configuration. You cannot use IMAP programs.

 

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name.

 

What is an email alias and is it unlimited?

An e-mail alias means if you send mail to webmaster@WebAuthorities.com, that address is aliased to whomever needs to receive it. It can be one person or multiple people, however you need it structured. It is unlimited--get as many as you need for no extra charge!

 

Do you have a database system? Cold Fusion? mSQL? Other?

We use mySQL for Linux and access for NT.

 

Do you have FTP and FTP Anonymous access?

Yes, we provide both FTP (for all accounts) and FTP Anonymous access.

 

Do you have a limit on the FTP transfer?

No. There is no limit. You can update your pages an unlimited amount of times, at any time you wish.

 

Is a shell account included?

Yes it is included.

 

Do you use Netscape's SSL technology?

We use Mod-SSL.

 

Can I run cron tasks to update pages daily, run scripts or whatever?

Yes. This feature is built into your control panel.

 

How many client sites are put on each web server? Do you move sites to different servers if a given server has a high load? Is this monitored?

We do move clients according to demand. We keep the peak CPU load below 20% on all machines. Our goal is to have no more than 250 clients on any given machine. However some machines are workhorses and can support several hundred small clients.

 

Does each virtual server have its own log files? We already have our own custom web stats apps, so what we really need is the raw log files and not just summaries.

Yes. You have your own log files.

 

Do you provide a CGI-BIN personal directory?

Yes, you get your own CGI-BIN.

 

What is CGI access?

CGI scripts (Common Gateway InterFace) are used to provide things like counters, form responses, guest books, and many other things. WebAuthorities gives you full CGI access for no extra charge! You can write your own scripts, install someone else's, or use one of our preinstalled CGI scripts.

 

Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?

Bourne, Shell, Perl, and Java are all supported and available.

 

Do you offer backward compatibility browser detection?

Yes.

 

Can we set up password protected areas with htaccess?

Yes you can.